Terms of Sale

Last updated: 23 October 2026

1. Who We Are

This website is operated by Taffrail Press (CVR 45497305), Høstbuen 69, 2750 Ballerup, Denmark. You can reach us at sales@taffrailpress.com.

2. Products and Print-on-Demand Production

All Taffrail Press logbooks are physical books printed to order through our global print-on-demand production and fulfilment partner, Lulu Press, Inc. ("Lulu"). Product images on our website are digital mockups; minor variations in colour or trim tolerance (up to 2 mm) are normal in commercial print-on-demand production.

3. Prices, Currencies, Taxes, and Import Duties

  • All prices on taffrailpress.com are shown in US Dollars (USD).
  • Applicable sales tax or VAT is calculated at checkout based on your delivery address.
  • Shipping costs are calculated and displayed before you complete checkout.
  • Local Regional Dispatch (Zero Customs Duties in the US, EU, Canada & Australia): Orders are automatically routed by Lulu Press, Inc. to the nearest regional print facility — domestically in the United States, inside the European Union (France) for all EU member states (including Denmark, Sweden, Germany, France, the Netherlands, Italy, Spain, Croatia, and Greece), and locally in Canada, Australia, and the United Kingdom — so deliveries within those regions arrive locally with zero customs stops or import duties.
  • Cross-Border Shipments Outside Print Jurisdictions: Only where an order is shipped across an international customs border outside Lulu's local print-plant jurisdictions (for example to Norway, Switzerland, New Zealand, or the Caribbean) do local customs authorities assess any import duties, local taxes, or brokerage/clearance fees upon arrival. In accordance with our shipper Lulu's terms, any such cross-border customs duties, import taxes, or clearance fees are the sole responsibility of the buyer/recipient.

4. Ordering and Contract Formation

When you place an order at checkout, you will receive an automated email confirmation. A binding contract of sale is formed once your payment is authorised and your order enters production.

5. Shipping, Local Print-Facility Dispatch, and Risk of Loss (Lulu Shipper Terms / Incoterms® 2020)

Local Print-Facility Dispatch via Lulu Press, Inc. — Zero Customs Duties in the US, EU, Canada & Australia:

Every Taffrail Press coil-bound logbook is printed to order and dispatched by our global print-on-demand fulfilment partner, Lulu Press, Inc., from the regional print facility closest to your delivery address:

  • United States: Printed and dispatched domestically from Lulu's US print facilities — zero customs stops or import duties for US customers and resellers.
  • European Union — France: Printed and dispatched inside the EU from Lulu's French print partner — 100% intra-EU delivery with zero customs stops or import duties across Denmark, Sweden, Germany, France, the Netherlands, Italy, Spain, Croatia, Greece, and all EU member states.
  • Canada & Australia: Local domestic print-facility dispatch in Canada and Australia — zero customs stops or import duties for Canadian and Australian orders.
  • United Kingdom: Dispatched via Lulu's UK print network where applicable.
  • Every order is printed to order (typically 3–5 business days) and dispatched by our print-and-fulfilment shipper, Lulu Press, Inc.
  • Incoterms & Transfer of Risk: Shipping and Incoterms follow Lulu Press, Inc.'s shipper terms (Lulu Membership Agreement and Terms of Use §5 & §6): title and risk of loss for all purchases pass to the buyer upon Lulu's delivery of the shipment to the carrier at the print facility (FCA / CPT print facility, Incoterms® 2020).
  • Estimated transit times are 3–7 business days for standard shipping and 2–4 business days for expedited shipping, depending on destination. Delivery windows are carrier estimates only and are not guaranteed delivery dates. Neither Taffrail Press nor Lulu is responsible for costs, losses, or delays incurred due to carrier delays, customs holds, or incorrect delivery addresses provided at checkout.
  • Original shipping and freight charges are non-refundable once an order has been dispatched.

6. 14-Day Right of Withdrawal (Standard Editions)

Under the EU Consumer Rights Directive and the Danish Consumer Contracts Act (Forbrugeraftaleloven), consumers have the right to withdraw from a purchase of Standard (non-personalised) logbooks within 14 calendar days of receiving the book, without giving any reason.

  • To exercise your right of withdrawal, email sales@taffrailpress.com within 14 days of delivery with your order number, or use our Cancel your order / Fortryd aftale page.
  • Returned books must be unused, unmarked, and in resaleable condition.
  • Original shipping/freight charges are non-refundable, and the buyer pays the direct cost of return postage. Once we receive the returned book(s), we will refund the purchase price paid for the returned book(s) (excluding any shipping or freight charges) to your original payment method within 14 days.

7. Exemption for Custom / Personalised Logbooks

In accordance with Forbrugeraftaleloven § 18, stk. 2, nr. 3 (and Article 16(c) of Directive 2011/83/EU), the 14-day statutory right of withdrawal does not apply to Custom or Personalised logbooks (books printed with a custom vessel name, home port, call sign, MMSI, or fleet logo), as these are manufactured to your individual specifications.

8. Damaged or Misprinted Books (2-Year Statutory Warranty)

All purchases are covered by the 2-year statutory defect warranty under the Danish Sale of Goods Act (Købeloven), as well as Lulu's print quality replacement policy.

If your logbook arrives with a printing defect, missing pages, binding fault, or transit damage (including on a Custom/Personalised edition), email sales@taffrailpress.com within 30 days of shipment (or within a reasonable time of discovery) with your order number and clear photographs of the damage or defect. We will arrange a free replacement print run or refund the net purchase price paid for the affected book(s).

In accordance with Directive (EU) 2024/825 and Commission Implementing Regulation (EU) 2025/1960, please find below the official EU Harmonised Notice on the Legal Guarantee of Conformity:

EU Harmonised Notice on the Legal Guarantee of Conformity — minimum 2-year legal guarantee under EU law (Regulation (EU) 2025/1960 Annex I)

9. Wholesale & Trade Orders (B2B)

Wholesale, chandlery, bookstore, yacht club, sailing school, charter fleet, and corporate orders are commercial B2B sales governed by the Danish Sale of Goods Act (Købeloven commercial provisions) and our Wholesale Trade Terms:

  • Wholesale Pricing: Flat 30% wholesale trade discount off our published website RRP from 10+ copies mixed across titles (minimum 5 per title), payable by pro-forma wholesale invoice (100% prior to print production) — $27.99 net on $39.99 Regional & Waterway logbooks and $25.19 net on $35.99 Universal, Fishing & Diving logbooks.
  • Local Print-Facility Dispatch & Incoterms (FCA / CPT, Incoterms® 2020): Wholesale orders are printed and dispatched locally via Lulu Press, Inc.'s regional print network in the United States (domestic US dispatch — zero customs duties), the European Union — France (100% intra-EU dispatch — zero customs duties across all EU member states), Canada, Australia, and the United Kingdom. All wholesale shipments follow our shipper Lulu Press, Inc.'s terms (FCA / CPT print facility, Incoterms® 2020): title and risk of loss pass to the trade buyer upon Lulu's delivery of the shipment to the carrier at the print facility. The trade buyer is responsible for all shipping/freight charges and any applicable customs duties, import taxes, or clearance fees where a shipment crosses an international customs border.
  • Wholesale Claims: Consumer withdrawal rights do not apply to B2B trade orders. Any claim for print defects or transit damage on a trade order must be reported with photographs within 7 days of delivery, and our sole obligation is limited to reprinting defective copies or crediting the net wholesale price paid for the affected book(s).

10. Disclaimer of Warranties & Strict Limitation of Liability

  • Not for Navigation: All Taffrail Press logbooks, regional reference tables, VHF guides, checklists, and area diagrams are editorial record-keeping aids only and are never a substitute for official hydrographic charts, Notices to Mariners, pilot books, colregs, or proper seamanship.
  • Strict Liability Cap: To the fullest extent permitted by applicable law, Taffrail Press's total aggregate liability to any buyer, reseller, skipper, vessel owner, or third party for any claim arising out of or relating to any order, book, delay, carrier failure, or error (whether in contract, tort, negligence, strict liability, or otherwise) is strictly limited to replacing the affected book(s) or refunding the net purchase price actually paid to Taffrail Press for the specific book(s) giving rise to the claim.
  • Exclusion of Indirect & Consequential Damages: Under no circumstances shall Taffrail Press be liable for any indirect, incidental, special, punitive, or consequential damages, including without limitation loss of revenue, loss of profit, business interruption, charter delay, customs fees, freight charges, vessel damage, navigational incidents, or regulatory penalties.

11. Governing Law, Venue, and Dispute Resolution

These Terms of Sale are governed by and construed in accordance with Danish law (excluding CISG), and any commercial or legal dispute shall be subject to the exclusive jurisdiction of the District Court of Glostrup (Retten i Glostrup) or the Maritime and Commercial High Court in Copenhagen, Denmark, without prejudice to mandatory consumer protection rules in your country of residence if you are an EU/EEA consumer.

EU consumers may also submit complaints via the European Commission Online Dispute Resolution platform (ec.europa.eu/consumers/odr) or the Danish Center for Klageløsning (Nævnenes Hus, Toldboden 2, 8800 Viborg, naevneneshus.dk).